Voice / Instant Messaging

The Office Communications Online solution provides a unified communications capability that helps people be more productive by enabling them to communicate easily with others in different locations or time zones using a range of different communication options, including text based instant messaging, voice, and video. Integration with programs across the Microsoft Office system—including Word, Excel, PowerPoint, OneNote, Groove, and SharePoint Server—gives information workers many different ways to communicate with each other via a consistent and simple user experience.

Features:

Instant messaging with text based chat, file transfer, 1:1 or peer-to-peer audio and video communication among users in your organisation using the Microsoft's instant messaging and presence client on PCs and notebooks or Microsoft Windows Mobile devices.
 
Presence awareness enabling users to detect another user's availability on the network to determine when a user is available to communicate. 

Dedicated servers and networks providing you with logical and physical security.  

Benefits

• Access to instant messaging via your intranet and the Internet
• Service Level Agreements at the service, not just server level
• Service evolution that includes upgrades to new Office Communications Online release versions at no additional charge.
• Disaster recovery services that provide full instant messaging and presence capability in an alternate
• Disaster recovery services that provide full instant messaging and presence capability in an alternate and geographically diverse data center within 72 hours.